Know Your Rights: What Every Altrix Home Healthcare LLC Client Should Understand
At Altrix Home Healthcare LLC, your dignity, safety, and well-being are at the center of everything we do. Whether you're receiving help with daily living, companionship, or household tasks, it’s important to know that you have rights as a client of non-medical home care services.
Understanding your rights helps you feel confident, respected, and empowered in the care you receive.
🏡 Your Rights as a Non-Medical Home Care Client
Here’s what you can expect when you receive care through Altrix:
✅ Respect & Dignity
You have the right to be treated with kindness, patience, and respect—regardless of age, background, ability, or health condition. Your caregiver should always support your independence and privacy.
✅ Personalized Care
Your care plan should reflect your individual needs and preferences. You have the right to participate in your care planning and speak up if something isn’t working for you.
✅ Privacy & Confidentiality
All of your personal and health-related information is kept confidential and secure, in compliance with HIPAA and Pennsylvania Department of Health regulations. We respect your right to privacy at home and in care conversations.
✅ Freedom from Abuse or Neglect
You have the right to receive care in an environment that is safe and free from any form of abuse, neglect, or exploitation. If something ever feels wrong, you have the right to report it—and we will act quickly and appropriately.
✅ Clear Communication
You deserve clear and honest information about your care, schedule, services, and costs. Our team is here to answer your questions and explain things in a way that makes sense to you.
✅ Choice of Caregiver
If at any time you feel that a caregiver is not the right match, you have the right to request a change. We believe in the importance of compatibility and comfort in the care relationship.
✅ Access to Records
You have the right to review your records, request updates to your care plan, and receive copies of important documents.
🧭 We’re Here to Advocate for You
At Altrix, we go beyond providing support—we work to ensure every client is treated as a valued human being with voice, agency, and choice.
📞 Let’s Talk About Your Needs
Whether you're just beginning to explore non-medical home care or you're looking for a provider who puts your rights and comfort first, Altrix Home Healthcare LLC is here for you.
We proudly serve families and individuals across Central Pennsylvania, offering compassionate, inclusive, and professional care you can trust.
📲 Contact us today to learn more about our services or to schedule a care consultation.
📞 717-673-1016
Altrix Home Healthcare LLC — Care with Compassion. Respect with Every Visit.
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